Description/Schedule of Service

Requests regarding street signs should be made to (202) 727-1000. Identify the specific location (i.e. address, intersection) and describe the specific message of the sign and whether a sign post is also needed. A service request will be put into Hansen.

Scheduled Response Time

• STOP sign replacement — 24 hours
• Traffic control sign replacement — 5-10 days
• Parking sign replacement — 10-30 days
• Street name sign replacement — 30-45 days

*NOTE: Requests for "new" traffic control signs require investigation, determination, rulemaking, and if approved, publication in the DC Register. This process could take 4-6 months to complete.

Further Action

DDOT's standard is to investigate and respond to sign requests within the timeframes as indicated. Call the Mayor's Hotline at (202) 727-2980 if the problem hasn't been resolved by the specified time of completion. Reference your service request number.